Client Services - Client Support Manager

About Client

Professional Summary
Since 2006, I has been involved in over 200 short sales. In April of 2015 I was hired by an institutional investor to run his Ocean County Sheriff Sale Auction team where I was the Team Leader and did the entire process from identifying the asset, evaluating it and then determining after repair value and finalizing the purchase. Once awarded I would visit the asset determine if I needed to negotiate cash for keys or was able to gain access. From there I would being evaluate ARV and completing a full BPO. This has perfected my skills in overall evaluating assets and seeing any possible "red flag" that could stall a sale. In these years, it has expanded my knowledge in perfecting the as-is value of an asset and the repair value and construction bids. My success with this investor has allowed for me to be a preferred Broker in New Jersey. I was sought after by a large hedge fund to manage their entire New Jersey portfolio. This started in 2015 with only 2 counties but through performance and results I am now there preferred realtor for the State of New Jersey. This has also been the case for two other asset management companies that have designated me their preferred Realtor for New Jersey.
In 2019, my team and I will close over 70 REO transactions and another 40 plus with our institutional investor clientele.
References can be provided upon request.
Skills
Pyramid Platform
Res.Net
54SD
Equator
Dropbox
Trello
Negotiating Cash for Keys
Evictions
Contractor Bids/Review
BPO's
Utility Management

Occupancy Inspections
Field Crew Management
Property Preservation
Financial feasibility requirements
Promotion and advertising
Financing requirements
Market monitoring
Notary Public
Detail-oriented
REO and foreclosure specialist
Property management
Work History
Broker Associate , Team Leader , 04/2015 to Current
eXp Reality- Jackson,NJ
Currently manage a team of 15 agents throughout New Jersey for 100 plus REO portfolio throughout New Jersey
Weekly site visits to all assets
Review contractors contract prior to submitting to investor to ensure accuracy
Negotiate Contract to close
Manage multiple contractor crews
Manage full property preservation Team for all REO assets
Hands on with investor to give them a clear recommendation of how to proceed with asset (s)
High success rate in negotiating cash for keys
Broker-Associate , 12/2007 to 04/2015
Century 21 Action Plus Realty – Jackson / Howell , NJ
Became a Certified Distressed Property Expert (CDPE) in 2006. Since then, I have been successful in obtaining bank approval on over 200 short sales
Very high success rate on obtaining Short Sale approval for my clients
Prepared all Short Sale packets myself to submit to Lenders for Approval
Was the liaison between Mortgagee and Mortgagor to ensure for a smooth transaction and to ensure all the necessary paperwork was completed and submitted din a timely fashion
With all parties cooperating I would average 60 days for Bank Approval on Short Sales where all parties were cooperating
Exterior BPO's for 3rd party vendors
2014 - Present Built a 12 Agent Team to purchase properties at Sheriff Sale for a specific client - Currently one of the biggest purchaser for said client
Evaluate Properties in distressed and determine after repair values ( ARV ) for investors
Realtor, 10/2004 to 12/2007
Diane Turton Realtors – Brick, United States
Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow
Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales
Acquired over 30 new clients by following up regularly regarding individual real estate desires and current listings
Developed and maintained list of available properties suited to different needs and budgets for buyers
Negotiated contracts with buyers and sellers to maximize customer savings
Education
Some College (No Degree): Business Administration And Management
Ocean County College - Toms River, NJ
Some College (No Degree): Business Administration
SUNY Oneonta - Oneonta, NY
Accomplishments
Ranked in the Top 1 % of agents in the New Jersey
NJAR Platinum Award Winner
Broker License 2015
Team Leader of JLK Sales Group 2015
Director of Operation of Preferred Partners 2019